In order for ESENCA to offer our services, ESENCA Ltd (ESENCA) needs certain information to be collected from ESENCA’s Retail Partners and their users; ESENCA retail partners are third parties for whom ESENCA provides its online style and fit recommendation service. We take the privacy of this information very seriously and this policy is provided to explain how and why we collect information from our users.
By doing business with ESENCA in the manner described in this Data Protection Policy at any time on or after the Effective Date, you are accepting the practices described in this Data Protection Policy and you consent to the application of this Data Protection Policy to the collection, use, disclosure and storage of your Information as described.
1.1 Information provided by esenca retail partners
When ESENCA retail partners establishes a contractual working relationship with ESENCA Ltd, the following information are collected:
All of ESENCA’s technology partners will process data in compliance with GDPR.
1.2 Information provided by users of esenca retail partners
ESENCA’s services on our retail partners websites can be accessed without registering. In order to receive a style and fit recommendation for an item, users are asked to submit the following information through various applications:
1.3 Information we collect automatically
When users visit the sites of ESENCA https://esenca.app or sites of ESENCA retail partners, the following information are collected automatically.
The most common sources of 1.2 and 1.3 include:
These cookies are not required for site functionality. Persistent and session cookies can be used on the website of ESENCA’s retail partners. A persistent cookie gets entered by users’ web browser into the “Cookies” folder on their computer and remains in this “Cookies” folder after they close their browser. Persistent cookies may be used by their browser on subsequent visits to the site. A session cookie is held temporarily in their computer’s memory and disappears after they close their browser. Information collected in our log files such as IP addresses, referring URLs and more may be used by us.
Users can always control cookies and instruct their browser to stop accepting cookies or to notify them before accepting a cookie by changing their preferences or settings. In most cases they should be able to accept cookies for the primary site but restrict the use of third party cookies. They may also block cookies from specific websites or clear out all cookies. Additionally, third-party widgets may install cookies depending on their configuration. Users are not required to accept any cookies to use this site.
We may periodically collect Information about users from our retail partners, business partners, contractors and other third parties; only when users have explicitly expressed consent to the use of their information. For example, retail partners may provide us with purchase history of their users so that we can provide better fit recommendations.
ESENCA uses information from our retail partners and their users strictly for provisioning & administration of services, which includes but is not limited to:
These data are kept as long as necessary to offer ESENCA’s services or as long as it is required by law. Data cannot be removed if there are legal obligations or legal grounds to keep these data.
It is of utmost importance to ESENCA to protect information provided by ESENCA Retail Partners and their users. ESENCA will not share or disclose your personally identifiable information outside ESENCA Pte Ltd., except as specifically set forth in this Data Protection Policy. ESENCA DOES NOT SELL OR RENT INFORMATION TO THIRD PARTIES.
ESENCA has established stringent measures to secure and protect information you provide. We use industry-standard technology and organizational safety measures to protect your data from accidental or intentional manipulation, partial or complete loss and/or destruction as well as unauthorized access.
ESENCA will implement and maintain technical and organizational measures (TOMs) to ensure an appropriate level of security. TOMs are subject to technical progress and further development. ESENCA reserves the right to modify the TOMs provided that the functionality and security of the services are not degraded.
ESENCA retail partners and their users are entitled to take action on their data, including data processed by any of ESENCA’s partners:
These requests can be made by ESENCA Retail Partners by sending an email message to dpo@ESENCA.com. In this regard, ESENCA will comply with the data subject’s Right to Erasure as per Article 17 of GDPR. Please note that under any legal obligations or law enforcement request that ESENCA is obligated to comply, the above rights may not stand.
ESENCA will notify the retail partner without undue delay after becoming aware of a Personal Data Breach. ESENCA will promptly investigate the data breach if it occurred on ESENCA infrastructure or in another area that ESENCA is responsible for including the technology partners and will assist the retail partner as set out in Section 7.
ESENCA will assist retail partner with technical and organizational measures, insofar as possible, for the fulfillment of the retail partner’s obligation to comply with the rights of Data Subjects and in ensuring compliance with Retail Partner’s obligations relating to the security of Processing, the notification of a Personal Data Breach and the Data Protection Impact Assessment, taking into account the information available to ESENCA.
The retail partner can make a written request for any assistance referred to in this policy.
ESENCA do not market to or knowingly collect Personal Data from minors in compliance with the Children’s and Minor’s Privacy. Therefore, Parents of minors holds the responsibility when their Child provides any form of personal data.